1.1 Junior Academy B.V.: the private limited company Junior Academy B.V., registered in Almere, the Netherlands, and listed with the Chamber of Commerce under registration number 78509130.
1.2 Customer: the parent(s) or guardian(s) of the User and/or an educational institution that has entered into an agreement with Junior Academy B.V.
1.3 User: the minor or adult individual who accesses and engages with the games, videos, and assignments.
1.4 General Terms and Conditions: this document in its entirety.
1.5 Services: all services provided by Junior Academy B.V. to the Customer, including but not limited to offering the online platform Madrasy with games, videos, and assignments as described on the website.
1.6 Madrasy: the learning platform operated by Junior Academy B.V.
1.7 Account: the Madrasy account provided to the Customer upon successful registration.
1.8 Agreement: the contract between Junior Academy B.V. and the Customer under which Junior Academy B.V. provides its Services.
1.9 Private Customer: a natural person not acting in the course of a profession or business.
1.10 Business Customer: an educational institution or legal entity acting in the course of a profession or business.
1.11 Information: all data provided by the Customer.
1.12 Written Communication: communication by letter, e-mail, or digital message.
1.13 Confidential Information: all financial, business, and personal data entered, processed, or stored by the Customer and/or Junior Academy B.V.
1.14 Website: www.madrasy.com, including all associated domains, web pages, and applications managed by Junior Academy B.V.
ARTICLE 2. APPLICABILITY
2.1 These General Terms and Conditions apply to all offers, agreements, services, and other actions performed by or on behalf of Junior Academy B.V., unless expressly agreed otherwise in writing.
2.2 By registering an Account on the Madrasy platform, the Customer acknowledges having read, understood, and accepted these General Terms and Conditions.
2.3 In the event of conflict between these General Terms and Conditions and a specific agreement, the latter will prevail.
2.4 These Terms and Conditions also apply to activities carried out by third parties engaged by Junior Academy B.V. in connection with the Services.
2.5 The applicability of any general terms and conditions of the Customer is expressly excluded.
2.6 The most recent version of these General Terms and Conditions will be available on the Website and/or Platform, or provided to the Customer by e-mail.
ARTICLE 3. QUOTES AND OFFERS
3.1 Junior Academy B.V. will confirm the offered Services and amounts due in a confirmation e-mail. Unless otherwise stated, offers remain valid for 14 days from issuance. Discount codes apply only to the first subscription payment.
3.2 If the Customer has provided incorrect or incomplete information, Junior Academy B.V. reserves the right to adjust pricing and other terms.
3.3 All prices are stated in euros and include VAT and other applicable charges, unless explicitly stated otherwise.
3.4 Subscription fees are invoiced monthly, semi-annually, or annually. Access will be suspended if payment is not received.
3.5 Junior Academy B.V. may adjust fees annually on 1 January. Such increases do not entitle the Customer to terminate the Agreement.
3.6 Junior Academy B.V. will make reasonable efforts to notify Customers of price adjustments in a timely manner.
ARTICLE 4. AGREEMENT
4.1 An Agreement is formed once the Customer accepts an offer or approves an order confirmation.
4.2 Once established, the Agreement may be amended only by mutual consent.
4.3 After conclusion of the Agreement, Junior Academy B.V. will provide access to the Madrasy platform within a reasonable timeframe.
4.4 Junior Academy B.V. may outsource Services to third parties without prior notice to the Customer.
4.5 Changes to the Agreement are valid only if confirmed in writing by both parties.
ARTICLE 5. RIGHTS AND OBLIGATIONS OF JUNIOR ACADEMY B.V.
5.1 Junior Academy B.V. will endeavor to secure all data stored on behalf of the Customer to prevent unauthorized access.
5.2 In the event of Customer complaints about the Services, Junior Academy B.V. will consult with the Customer to reach an appropriate solution.
5.3 Junior Academy B.V. must maintain the confidentiality of all Confidential Information obtained in the course of the Agreement. Information is considered confidential if designated as such or if confidentiality can reasonably be inferred.
5.4 Any misuse of the Madrasy platform will result in removal of the Account involved.
5.5 Junior Academy B.V. will make reasonable efforts to ensure access to the Madrasy platform but makes no guarantees regarding uninterrupted availability. Junior Academy B.V. accepts no liability for temporary downtime or disruptions.
5.6 While Junior Academy B.V. strives to ensure accuracy, it does not guarantee the correctness, completeness, or timeliness of any content published through the platform, Website, or other Services.
5.7 Junior Academy B.V. reserves the right to block or terminate a User’s Account without notice if the User violates the platform’s terms of use or these General Terms and Conditions.
ARTICLE 6. RIGHTS AND OBLIGATIONS OF THE CUSTOMER; RIGHT OF WITHDRAWAL
6.1 The Customer must comply with these General Terms and Conditions unless otherwise agreed in writing.
6.2 The Customer must provide all necessary and accurate information for the proper execution of the Agreement and promptly inform Junior Academy B.V. of any changes.
6.3 If the required information is not provided on time, Junior Academy B.V. may suspend Services and charge the Customer for resulting delays or additional costs.
6.4 The Customer must promptly notify Junior Academy B.V. in writing of changes to their name, address, e-mail address, or—upon request—bank details.
6.5 Complaints must be reported within 24 hours of discovery. The Customer indemnifies Junior Academy B.V. from all legal claims related to the Services after one year from delivery.
6.6 The Customer is responsible for maintaining backups of all essential data provided. Junior Academy B.V. is not liable for data loss or resulting damages.
6.7 If login credentials are provided, the Customer is responsible for safeguarding them. Use of the credentials will be assumed to be authorized.
6.8 The Customer must keep confidential all Confidential Information obtained from Junior Academy B.V. during the collaboration.
6.9 The Customer and Users must use the Services responsibly, maintain up-to-date software, use functioning devices, and ensure a stable internet connection.
6.10 The Customer must ensure that all information in their Madrasy Account is accurate and current.
6.11 Private Customers may cancel the Agreement within 14 days of registration without providing a reason. Junior Academy B.V. may inquire about the reason but cannot require one.
6.12 The withdrawal period begins the day after registration.
6.13 To exercise the right of withdrawal, the Customer must notify Junior Academy B.V. within the 14-day period.
6.14 Exercising the right of withdrawal automatically terminates any associated agreements.
6.15 The burden of proof for correct and timely withdrawal rests with the Customer.
ARTICLE 7. DELIVERY AND DELIVERY TIME
7.1 The delivery period for paid Services begins once the Customer has completed registration and received login credentials. For other Services, delivery begins after the Agreement is finalized and required data is provided.
7.2 Delivery periods are not binding deadlines. Exceeding a delivery term does not automatically place Junior Academy B.V. in default.
7.3 If delivery is delayed by more than 30 days, the Customer may terminate the Agreement only after sending a written notice of default and allowing a reasonable period for compliance.
7.4 The Customer must cooperate fully with the delivery process by providing timely and accurate information and by using the platform responsibly.
7.5 Junior Academy B.V. will notify the Customer by e-mail in the event of delivery delays.
7.6 Unless proven otherwise, delivery obligations are fulfilled once the Service has been made available on the platform.
7.7 The Customer accepts that the platform contains only the features, content, and functionalities available at the time of use. Junior Academy B.V. makes no guarantees regarding quality, accuracy, legality, or completeness.
7.8 Junior Academy B.V. does not guarantee that using the platform will result in specific outcomes, such as improved academic performance.
7.9 Any progress reports generated are indicative only and create no rights.
7.10 The Customer acknowledges that Junior Academy B.V. provides only a platform for practicing educational material available at that time.
8.1 The Customer’s payment obligation begins on the date the Agreement is concluded. A fee is owed regardless of actual use of the platform. Subscription types and fees are listed on the Website unless agreed otherwise.
8.1.1 Payment must be made in the manner described on the Website and selected by the Customer.
8.1.2 Junior Academy B.V. reserves the right to verify credit card or bank details.
8.2 If the Customer fails to pay on time, they will be in default automatically, and access to the platform will be denied.
8.3 Junior Academy B.V. may then suspend or terminate the Agreement, without liability for resulting damages.
8.4 All Services remain the property of Junior Academy B.V. unless otherwise agreed in writing.
8.5 In the event of late payment, statutory (commercial) interest and full collection costs apply, amounting to at least 15% of the invoice total, including legal fees.
8.6 Invoices are provided electronically. Paper invoices may incur a €2.50 administrative fee.
8.7 Subscription fees will be collected automatically according to the chosen plan (monthly, biannual, or annual).
ARTICLE 9. RETENTION OF OWNERSHIP & INTELLECTUAL PROPERTY
9.1 All intellectual property rights relating to documentation, reports, texts, websites, videos, games, assignments, the Madrasy platform, and preparatory materials remain with Junior Academy B.V., unless agreed otherwise in writing.
9.2 Services may not be reproduced or resold in whole or in part without prior written permission.
9.3 The Website, the platform, and related content—including texts, images, design, trademarks, and domain names are the property of Junior Academy B.V. and protected by law. Use requires prior written consent.
9.4 All copyrights and intellectual property rights of works created by Junior Academy B.V. remain with Junior Academy B.V., unless explicitly transferred or licensed.
9.5 Information published by the Customer remains the property of the Customer.
9.6 Junior Academy B.V. is not responsible for content posted by or on behalf of the Customer. The Customer indemnifies Junior Academy B.V. against claims relating to such content.
9.7 Any violation of Articles 9.2 or 9.3 constitutes copyright infringement.
9.8 In case of infringement, Junior Academy B.V. may claim compensation equal to at least twice the standard license fee, without waiving other rights.
ARTICLE 10. LIABILITY
10.1 Every Agreement with Junior Academy B.V. is a best-efforts obligation. Junior Academy B.V. cannot be held liable for failure to achieve specific results.
10.2 If Junior Academy B.V. is nevertheless held liable, liability is limited to direct damages, capped at the invoice value for the relevant period, up to a maximum of €500, or the insurance payout, whichever is lower.
Direct damages include:
10.3 Junior Academy B.V. excludes liability for indirect damages except in cases of intent or gross negligence.
10.4 Junior Academy B.V. is never liable for consequential damages, lost savings, business interruption, lost profits, or data loss.
10.5 The Customer indemnifies Junior Academy B.V. against third-party claims arising from unlawful or negligent use of the Services.
10.6 Junior Academy B.V. is not liable for how the Customer interprets or applies the information provided.
10.7 The Madrasy platform may only be used by minors with parental or guardian consent, or if such use is considered reasonable and customary.
ARTICLE 11. INTERRUPTION OF SERVICES AND FORCE MAJEURE
11.1 Junior Academy B.V. is not obliged to perform its obligations if performance becomes impossible due to force majeure. If force majeure lasts longer than 30 days, either party may terminate the Agreement. Services already performed will be settled proportionally.
11.2 Junior Academy B.V. depends partly on third parties over whom it has little or no control. It is therefore not liable for damages caused by third-party non-performance.
11.3 “Force majeure” has the meaning given under Dutch law and case law.
11.4 Force majeure includes, but is not limited to: strikes, excessive absenteeism, transportation difficulties, fire, government measures, epidemics, pandemics, business disruptions, supplier failures, and other serious disturbances beyond the reasonable control of Junior Academy B.V.
11.5 In the event of force majeure, Junior Academy B.V. may either extend delivery deadlines or terminate the Agreement without liability, unless otherwise required by law (Article 6:78 Dutch Civil Code).
11.6 Junior Academy B.V. is not liable for damages resulting from misuse of the platform, defective equipment, faulty systems, or other factors beyond its control.
12.1 The Customer may terminate their registration at any time by e-mail, sent from the registered e-mail address, including personal details. Once confirmed, the Account will be deleted and access will end.
12.2 Junior Academy B.V. may terminate the Agreement immediately, in whole or in part, without prior notice or judicial intervention, if urgent grounds exist. Urgent grounds include, but are not limited to:
12.3 Junior Academy B.V. is not liable for damages resulting from termination under Article
12.4 Junior Academy B.V. may amend these Terms and Conditions, including for existing Agreements, by notifying Customers via the Website or e-mail. Customers may terminate the Agreement as of the date the new terms take effect, or within seven days thereafter.
ARTICLE 13. CONFORMITY
13.1 Junior Academy B.V. will make reasonable efforts to achieve the intended result as described in the order confirmation. If the Customer believes the Services do not conform, both parties will consult to align the Services with the intended result.
13.2 Any additional work required will be invoiced at Junior Academy B.V.’s standard rates, unless discrepancies are demonstrably due to Junior Academy B.V.’s shortcomings.
13.3 If deficiencies are attributable to Junior Academy B.V., the Customer is not entitled to compensation or termination, except as provided in these Terms and Conditions.
ARTICLE 14. REGISTRATION AND USE OF THE MADRASY PLATFORM
14.1 The Madrasy platform is accessible exclusively at www.madrasy.com.
14.2 Login credentials may not be shared with third parties. If unauthorized access is suspected, the Customer must inform Junior Academy B.V. immediately and take corrective action, such as changing the password.
14.3 Junior Academy B.V. may temporarily suspend access to the Website or platform for maintenance.
14.4 Users can send messages and use functionalities within the platform. The Customer is solely responsible for the content of all messages. Messages exchanged between teachers and Users will also be forwarded to parents.
14.5 Users may not post or send content that is discriminatory, pornographic, offensive, threatening, or unlawful. Junior Academy B.V. reserves the right to remove such content at any time.
14.6 The platform includes a reporting feature. Junior Academy B.V. will make reasonable efforts to review and, if necessary, remove reported content within 24 hours.
14.7 Accounts of Users who repeatedly violate Article 14.5 will be blocked or removed without prior notice.
14.8 The Customer is strictly prohibited from offering a similar platform, whether or not using Junior Academy B.V.’s methodology.
14.9 The Customer cannot derive rights or obligations from the Services offered on the platform. Use of Junior Academy B.V.’s methods or techniques is at the Customer’s own risk.
14.10 Access to the platform may be denied in case of non-payment until outstanding amounts are settled.
14.11 Fees are invoiced in advance. Failure to pay on time will result in denial of access.
ARTICLE 15. SUBSCRIPTION TO THE MADRASY PLATFORM
15.1 Junior Academy B.V. offers subscriptions via the Website.
15.2 Subscriptions have a minimum term of one (1) month unless otherwise stated. After the initial term, they may be terminated at the end of each term with one month’s notice.
15.3 Following the initial term, subscriptions will automatically continue for an indefinite period unless terminated one (1) month before expiry or renewed for a new term via the Parent Account. In case of renewal for an indefinite period, a monthly payment applies.
15.4 Subscriptions of indefinite duration may be terminated at any time via the Parent Account with one (1) months’ notice.
15.5 Subscription fees remain fixed during the agreed term.
15.6 Early termination during the agreed term is not permitted.
ARTICLE 16. OTHER PROVISIONS AND APPLICABLE LAW
16.1 If any provision is found invalid or annulled, the remaining provisions remain enforceable. Both parties will agree on a replacement provision that reflects the original intent as closely as possible.
16.2 Any deviation granted by Junior Academy B.V. does not create rights for the Customer in the future.
16.3 Both parties must keep confidential all information obtained in connection with the Agreement.
16.4 The Customer’s general purchasing or other terms do not apply.
16.5 The Customer may not transfer rights or obligations under the Agreement without prior written consent of Junior Academy B.V.
16.6 All legal relationships with Junior Academy B.V. are governed exclusively by Dutch law.
16.7 Use of the Services and platform is subject to Junior Academy B.V.’s privacy statement, which must be reviewed and accepted before access.
16.8 The parties will first attempt to resolve disputes amicably before initiating legal proceedings.
16.9 Unless mandatory law provides otherwise, disputes will be submitted to the competent court in the district of Midden-Nederland (Central Netherlands).
16.10 The Dutch version of the general terms and conditions shall be controlling in all respects and shall prevail in the event of any inconsistencies with translated versions, if any.
Version: August 2025